Delivery, Return & Exchange Policy

Delivery Policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.


Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. All shipping rates will be based on Pos Laju's rates. Please be assured that you will receive your shipment by the next working day to up to 7 (seven) working days.

Return & Exchange Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any exchange. My V3 Warehouse Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their exchange goods within 10-15 days after the confirmation.

Please return your purchase to the following address:
My V3 Warehouse Sdn Bhd (1142561-K)
Grd Flr, Sublot 3, Lot 7998, Block 16, KCLD,
Cha Yi Goldland, Jln Tun Jugah/Stutong,
93350 Kuching, Sarawak.

Please contact us at or 082-288 383 if you have any questions or doubts.